Shenzhen Grand East Star Digital Technology Co., Ltd

Shenzhen Grand East Star Digital Technology Co., Ltd

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Contact Us

Name: Vincent Zhang
Tel: +86-0755-83977440
Fax: +86-0755-83977440
Mobile: +86-13480707353
E-mail: szdongxin8@126.com
Add: Huaqiang North Road,Futian District,Shenzhen City,China
MSN: skdvb@hotmail.com
QQ: 651195199,277133194,458540282
MSN: skdvb@hotmail.com QQ: 651195199,277133194,458540282

FAQ

 

shenzhen xindongxing electronics co.,Ltd is a leading factory of dreambox receivers and led lights and other product wholesales. We offer best price to beat all competitors.

What bootloader do the dreambox 800 use?
The Dreambox 800 HD will have bootloader 76.
Can you install CCcam&load a different image?
No. We can't install CCcam or Load a different image.The buyer will have to do that.
What happens if there is a fault on the tuner or Mainboard?
You will have to send it back to us in China for repair. You will be responsible for the delivery cost to China, we will pay for the return.
What payment methods do you use?
We accept Payment Via PayPal, Bank Transfer, Western Union, Moneygram.
Note: After the payment, please tell us your first name, last name, amount, currency, country and MTCN if you transfer by Bank Transfer, Western Union, Moneygram. 
Where do you ship the goods from?
We dispatch the goods from shenzhen of China.
Why do you only send OEM Dreambox to Germany, Luxembourg, Switzerland, Sweden and Austria?
Customs in Germany and Luxembourg are very strict with clone dreamboxs. If they find it they will confiscate it because of plagiarism. That is why we can only send you the OEM brand of Dreambox, which means the outer box is not called Dreambox or does not have the dreambox logo.
How much VAT will I get charged by Customs?
All Exports from China into the EU are charged VAT. We do our best to make sure the buyer is charged 0 VAT by valuing the package at $15-$35 and marking it as gift or multi-media player.
How long does shipping take?
It usually takes 3-7 days, far-off areas might be longer.
Why does my DHL tracking number say clearance delay?
Clearance delay means that your package has been opened and inspected by customs and there will be a VAT bill heading your way. You may have to provide them with proof of purchase (paypal or Dreamboxled invoice).
What kind of Warranty do you offer?
We offer a 1 year warranty for all products.